Sutton Mitra Mandal: is a social, non-political, community-driven organisation that brings together Indian Communities in and around Sutton Borough to celebrate our cultural identity and enable integration with local communities
Main users: The Sutton Borough community
My Role
Website designer and developer: To create a brand presence for the community website whilst informing community members about upcoming events Collaboration: A community manager
Requirements
To develop distinctive brand colours to enhance the organisation’s visual identity
To crafted a visually engaging timeline and gallery showcasing past events, fostering a sense of community history
To established a strong brand presence through strategic design elements, reinforcing organisational identity
To effectively communicate upcoming events to inform and engage the community, promoting active participation
Design Process
User Research
Conducted competitor analysis to understand industry standards and identify unique features for Sutton Mitra Mandal’s website.
Gathered valuable assets, including high-quality images and videos, to enhance the visual appeal of the website.
Considered SEO strategies, ensuring the website is optimised for search engines.
Ensured responsive design and accessibility standards to cater to a diverse audience.
Conducted in-depth user research to understand the needs, preferences, and cultural nuances of the Indian communities in and around Sutton Borough.
Engaged with community members through surveys and interviews to gather insights on their digital engagement habits and expectations.
Explored existing community websites to identify successful design elements and functionalities.
Ideation
Defined the role as a website designer and developer with a focus on creating a distinct brand presence for the community.
Identified the need for brand colours and envisioned a timeline and gallery to showcase the community’s history and events.
Collaborated with community leaders to define the brand presence for Sutton Mitra Mandal, capturing the essence of cultural identity and community-driven values.
Brainstormed creative ideas to represent the organisation’s non-political and celebratory nature through the website design.
Created a colour palette that resonates with the cultural identity while ensuring a visually appealing and accessible design whilst following the double AA standards.
Prototyping and Testing
Developed a prototype incorporating the defined brand colours, timeline, and gallery features.
Tested the website’s cross-browser compatibility to ensure a seamless experience for users.
Developed wireframes and prototypes to visualise the website structure, ensuring it effectively communicates the community’s mission and values.
Incorporated a timeline feature to showcase the organisation’s history and milestones, fostering a sense of community pride and continuity.
Designed a gallery section to highlight and celebrate previous events through captivating images.
Conducted usability testing with representatives from the Indian community to ensure the website resonates with the target audience.
Gathered feedback on the design, navigation, and content to refine the user experience and address any cultural sensitivities.
Ensured that the website is accessible to users of all backgrounds and ages, aligning with the community’s diverse demographic.
Iteration
Implemented iterative improvements based on user feedback, refining the design and functionality to better align with community expectations.
Worked closely with community leaders to incorporate any necessary adjustments to the brand presence, colors, and content.
Ensured the website remained adaptable to the evolving needs and dynamics of the Sutton Mitra Mandal community.
Outcomes
Final Designs
Successfully created a brand presence for the Sutton Mitra Mandal community website with a consistent color scheme.
Implemented a timeline and gallery features to showcase the community’s cultural identity.
Successfully translated the ideation and brand presence into a visually appealing and culturally resonant website design for Sutton Mitra Mandal.
Implemented the chosen color palette to create a cohesive and vibrant online representation of the community’s cultural identity.
Integrated the timeline and gallery features seamlessly into the website, offering a rich user experience.
Impact and Results
Enhanced the digital presence of Sutton Mitra Mandal, contributing to community growth and integration.
Achieved cross-browser compatibility, ensuring accessibility for a wide range of users.
Enhanced the digital presence of Sutton Mitra Mandal, resulting in increased visibility and engagement within the Indian communities in and around Sutton Borough.
Monitored website analytics to track key performance indicators such as traffic, user engagement, and event participation.
Facilitated stronger integration with local communities, fostering a sense of pride and unity among the members.
Challenges and Learnings
Overcame challenges in defining a suitable colour scheme and ensuring alignment with community expectations.
Learned the importance of establishing clear project goals from the outset to streamline the design process.
Addressed challenges related to balancing cultural authenticity with modern design principles, ensuring the website appeals to a diverse demographic.
Overcame technical challenges in implementing features like the timeline and gallery, ensuring optimal performance and user experience.
Learned the importance of clear communication with community leaders to accurately represent their vision and values in the digital space.
Implemented iterative improvements based on user feedback, refining the website’s design and content to better resonate with the community.
Demonstrated adaptability by addressing unexpected challenges and making necessary adjustments to align with evolving community needs.
Cultivated a collaborative approach, involving community leaders in the ongoing refinement of the website to ensure continued success.
Fostered user engagement through feedback channels, encouraging community members to share their thoughts on the website’s design and content.
Leveraged user feedback to make informed decisions on improvements, ensuring the website remains a valuable resource for the community.
Addressed acessbility of the colours used throughout the website according to the double AA standards.